Everything you need to know

Rating Your Order

Feedback is an essential part of the Banigig marketplace. It's where buyers and sellers can rate their experience after working with each other. Feedback ratings are made up of a five star rating system and made available to both buyers and sellers after an order is delivered (and after the order is marked as Completed for sellers).

Comments made while rating your experience will appear on the seller's page (under Reviews), with an accompanying work sample when eligible (as part of the Live Portfolio feature).

  • As a buyer, you can add or remove a work sample to their review. To remove the work sample, please click the (-) button on the work sample thumbnail while writing your review. 
  • Buyers and sellers have 10 days to leave feedback.
  • Rating your experience is completely optional and not necessary to complete an order. If no feedback is left, the order will autocomplete three days after the delivery date. The comments and work samples provided in a feedback review will be viewable by members and non-members alike.

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